Hi All,
Yesterday I accepted an offer with my employer to move into a role with leadership responsibility for the IT support and development of Engineering and Manufacturing systems. This is a great opportunity for me and I am looking forward to it.
I'm preparing to build on existing relationships and create new ones with both my new directs and my new (internal) customers. Both are aware that my background is in a different IT space but I'd like to demonstrate my commitment by better developing my knowledge of operations management so I can 'speak their language'.
I'd appreciate all your recommendations for books, pod-casts or other media that you have used and feel would improve my effectiveness in the role.
Best Regards
Stephen
Check out ITIL
ITIL is the most widely accepted standard approach to IT Service Management in the world. All sorts of organizations offer training, certification, etc. but you can start here:
http://www.itil-officialsite.com/
Thanks Kima. I'm also
Thanks Kima. I'm also looking for how to development my knowledge on areas like supply chain, warehousing and manufacturing. Any suggestions?
Follow the MT direction with
Follow the MT direction with frequent 1:1's and learn from your teams.
Start reading more about the topic's in general so you have a better understanding of what's happening in those "industries" so that you can show your interest.
It's challenging to come from a area where you know how things works to one where you dont - but you task is not to dig deep and understand ever step, but find the people that can deliver for the organisation what needs to be delivered.
Kind Regards
Mads Sorensen
Disc 4536
"The Goal"
Stephensan -- As someone with very little knowledge about manufacturing/plant operations, I recommend reading "The Goal: A Process of Ongoing Improvement" by Goldratt. It's written like fiction so there's a story which helped keep my high-I interest. It reads fairly quickly and is enjoyable. And I learned a lot!
Best,
Dani